Businesses are taking negative reviewers to courtPlay Video - 2:56
March 27th, 2015
Businesses are taking negative reviewers to court
If you’ve had a rough experience with a restaurant or repairman, you can rate them online. But with businesses living and dying by those reviews, some are now taking their critics to court. NBC’s Kerry Sanders reports. In a poll, 88 percent of TODAY viewers say online reviews affect their purchasing decisions. Carson Daly reports from the Orange Room.