Build-A-Bear CEO apologizes for failed 'pay your age' sale: ‘It’s heartbreaking’
04:12Build-A-Bear CEO Sharon Price John joins TODAY to offer apologies to customers who were turned away Thursday after massive crowds showed up in stores to partake in a "pay your age" promotion. "There was no way we could have anticipated these kind of crowds," she said, adding, "We're doing the best we can to make it right for people."
Nick Sandmann speaks out on viral encounter with Nathan Phillips
09:00Los Angeles teachers’ strike ends after deal reached
00:25Kidnapped Boston woman, Olivia Ambrose, rescued
02:48Drone sightings ground flights at Newark Airport
02:17Competing bills to end government shutdown head to Senate
02:48Business leaders warn of global economic impact of the shutdown
03:17
