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Etiquette tips for solving sticky situations

Thomas Farley, founder of WhatMattersMost.com, teaches Kathie Lee Gifford and Hoda Kotb how to handle sticky etiquette situations.
/ Source: TODAY
By Kathie Lee & Hoda

Thomas Farley, founder of WhatMattersMost.com, teaches Kathie Lee Gifford and Hoda Kotb how to handle sticky etiquette situations.