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Speaking for success: Avoid ‘upspeak’ and ‘vocal fry’

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How can you improve your speaking style, and your level of success? Drop the upspeak (when your statement sounds like a question) and the vocal fry (also known as creaky voice), says Valerie Burton, author of the new book “Successful Women Speak Differently.” She also advises women to ask the right questions, speak accurately and practice turning anxious energy into excitement.