More companies turn to social media to provide customer service
Some customers are finding that tweeting to a company about a problem or service issue is an effective way to get a prompt response. NBC business correspondent Jo Ling Kent reports on TODAY that you can expect to hear from big brands faster than ever as they leverage social media to communicate with you.
Petco to phase out pet food with artificial ingredients00:32
How to save money: Start your journey with expert’s tip03:18
Financial Gym founder shares tips to becoming ‘financially fit’06:05
How 1 mom sent 3 kids to college with no loans05:23
How 1 mother found success after financial hardship05:43
Winter travel deals: See destinations for holiday getaways04:34