In Ohio fertility clinic failure, hospital and manufacturer have different stories
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Custom Biogenic Systems, the manufacturer of the tank involved in the Ohio fertility clinic failure, tells NBC that it’s confident in its products and that its technology did not malfunction. Meanwhile, the fertility clinic reveals new details about the tragedy thousands of families are dealing with, including that the alarm system on the tank was turned off. NBC's senior national correspondent Kate Snow reports.March 28, 2018
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