Death of department stores? Macy’s, Sears, Kmart close dozens of local branches03:25
Shopping malls may have seemed packed during the holidays, but it turns out 2016 was a better year for online shopping. Now some iconic department stores are announcing closings of brick-and-mortar stores as well as layoffs. Macy’s is closing 100 locations and laying off 10,000 employees. NBC’s Tom Costello reports for TODAY from a Macy's in Virginia.