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1st grader says she was shocked Old Navy responded to her letter about pocketless girls' jeans

The girl's letter to the retail giant is a reminder that companies do indeed listen to their customers.
/ Source: TODAY

A first grader in Arkansas who contact Old Navy about their pocketless girls' pants told TODAY Thursday she was surprised the company reached out to her after she wrote them a letter.

“I didn’t think they were going to write me back because it took them awhile,” said Kamryn Gardner, while noting she needs pockets to keep her hands warm and put things in them.

“I was very excited. As soon as we get back from our spring break vacation, the box was there. I thought it was a birthday present,” she added.

The 7-year-old went viral this week after she used a school assignment to contact Old Navy to ask them to create girls' jeans with real front pockets. Kamryn's parents say writing that letter is in line with who she is as a person.

“We’re very proud of her. She is a persuasive person,” her dad, Brandon Gardner, told TODAY. “She loves to talk. She’s always excited and I think you guys are just experiencing this for the first time, but we know this all the time.”

“She’s very passionate about learning and she just took this on her own and we are super proud of her for using her voice and speaking up,” her mother added.

Gardner is a student at Evening Star Elementary School in Bentonville, Arkansas. A post on the school's Facebook page last week drew attention to her story.

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“Earlier this year, first grade worked on writing persuasive letters. Kamryn, in Mrs. Jayne's class, used her classroom experience with persuasive writing when she decided that she was tired of buying girl jeans from Old Navy with fake pockets,” the Facebook post said.

“She wrote Old Navy a letter and they responded! Not only did they write back, they sent her 4 pairs of new girl jeans with REAL pockets! The Old Navy Kids team thanked Kamryn for her feedback as they develop new product! Now, that's using your voice! Way to go, Kamryn!"

“Dear Old Navy,” Gardner wrote in her letter. “I do not like that the front pockets of the girls’ jeans are fake. I want front pockets because I want to put my hands in them. I also would like to put things in them. Would you consider making girls jeans with front pockets that are not fake. Thank you for reading my request.”

The company replied with four pairs of girls’ jeans with real pockets and a personalized response.

“Thank you so much for taking the time to write us about pockets on girl’s jeans,” Old Navy said. “The Old Navy kids product team appreciate your information. It’s great feedback for us as we develop new product.”

So, now that she got her jeans, the only question that remains is what grade did Gardner receive? We're betting on an A.

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