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What to do when you run into someone whose email you haven't replied to

Life is full of potentially awkward moments, but Myka Meier of Beaumont Etiquette and Dave Kerpen, author of “The Art of People,” are on TODAY to help you get through them. For instance, what do you do when you run into someone to whom you owe a return email or phone call? Bring it up before they do, Meier advises.

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What to do when you run into someone whose email you haven't replied to

Play Video - 2:58

What to do when you run into someone whose email you haven't replied to

Play Video - 2:58

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