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Avoiding awkward small talk: a guide to navigating any type of encounter

Read an excerpt of "What to Talk About: On a Plane, at a Cocktail Party, in a Tiny Elevator with Your Boss's Boss" by Chris Colin and Rob Baedeker. Excerpted from What to Talk About: On a Plane, at a Cocktail Party, in a Tiny Elevator with Your Boss's Boss, copyright (c) 2014 by Chris Colin and Rob Baedeker. Used with permission by Chronicle Books, all rights reserved.