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Live From Studio 1A: Think Before You Send

Have you ever had that awful, sinking feeling when you've hit the "send" button on your computer, and you then realize that the name in the "to" field was incorrect? Maybe sometimes it can be embarrassing, while other times it could be potentially destructive. What if you sent an insulting email about your boss to your boss by accident? Or sent an email mocking a friend or acquaintance without rea

Have you ever had that awful, sinking feeling when you've hit the "send" button on your computer, and you then realize that the name in the "to" field was incorrect? Maybe sometimes it can be embarrassing, while other times it could be potentially destructive. What if you sent an insulting email about your boss to your boss by accident? Or sent an email mocking a friend or acquaintance without realizing that person is actually on the email list? This morning, we had the authors of the book "Send: The Official Guide to Email for Office and Home" on the show to talk about this very phenomenon. =e4d89fe3-b5a4-421f-82b1-8535988df39f">WATCH VIDEO. Unlike the days of snail mail where you potentially had the option to run to your mailbox or post office and retrieve a letter before it left, email does not afford you that luxury. The good thing, and the bad thing, about email is that it's instantaneous. Once you hit send, your fate is sealed.

I was discussing this topic with some friends last weekend, and one friend opened up about an experience that almost ruined her career. She sent an email trashing her boss to who she thought was a good friend of hers... however, she had her boss's name on her brain, and accidentally typed the boss's name in the "to" field instead. Some quick-thinking led her and a coworker to race to her boss's computer and delete the email before the boss got back from a meeting. And because her boss did not have a blackberry, there was no way that she could have seen the email. By no means am I advocating hacking into your boss's computer, but if your job is on the line... what would you do? Another good friend here at NBC (who will remain nameless) sent a funny email a few weeks ago to a very large distribution list by accident. Her email contained nothing insulting or destructive, but nevertheless was quite embarrassing because it was meant to be a joke with just one friend. We've all been there. Sometimes we're moving so quickly that we don't think before we send. In those situations, the olden days of phone calls and hand-written letters don't seem so bad after all. Tell us some of your stories.