I think we can all agree that no one particularly likes waiting on line. But lately it seems like everywhere you go there is a line, whether it be at the the post office, the bank, or your neighborhood grocery store. According to the NCR (National Cash Register) Corporation, the top 5 places where people hate to wait are:
1. The DMV
2. Retail Outlets
3. Clinics/Hospitals
4. Airports
5. Fast Food Restaurants/Deli Counters
Many companies are addressing the excessive wait times with the installation of self-serve kiosks, as Today Consumer Correspondent Janice Lieberman demonstrated this morning. In the past few weeks, I've noticed more and more of these kiosks at drug stores and supermarkets. It certainly seems to be the way of the future, and possibly the end of the line for waiting in line. In the meantime, where do you hate to wait?