What's Up at Pool?

Published: July 22, 2007, 9:47 am

Mike the man writes: ""Frank I spent about $500K at Snapnames last year and almost nothing at pool. Why? Because the customer service at Pool sucks. When I can't get the login for a domain, Pool drags their feet helping me out. Their attitude is "its your domain and its your problem" Recently when I couldn't get the login for a domain they responded by saying they sympathize with me. That is nice but not very helpful. I have had so many problems with their partner registrars that I have sworn them off compleetely. Problems like no function for password recovery or auth code retrieval etc. I have even lost a domain because I was not able to retrieve an auth code within a year. It was a dot org. What do you think about Pool frank? Why don't they get on the ball. ***FS*** There is a lack of quality expiring domain inventory, partly because registrants are getting savvier as to the value of the Monet in their attic (their unused generic domain) and partly

[ Full article ]

Blog link

Rating: 0

Comments