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Vox Pop: Your best “best practice” for email? |
| Published: August 5, 2007, 3:34 pm |
| Tags: productivity, email, vox populi, best practices, telephones |
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Short Subject: Now You’re Talking (1927) prosaic [on email] Chris Streeter picks up on a thread that I’ve been thinking about a lot lately (and he’s kind to mention the relationship to Inbox Zero). He reminds us that the etiquette for using a telephone was once well-established enough to earn a place in the encyclopedia: the encyclopedia told you how to answer the phone. not how to pick it up and dial or how the phone switching system worked, but what to say. it even had illustrations (little susie picking up the phone, announcing her residence, listening attentively, etc.). anyway, the point is, nobody ever set the ground rules for email. nobody ever said, this is what the subject line should cover, this is how many sentences an email ought to be, this is how long you should reasonably expect a person to wait to reply, etc. they just threw it at us and let everyone make up their own rules. of course, everyone will make up their own [ Full article ] |
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