Skype: User Re-Boot Prompted System Outage

Published: August 20, 2007, 10:03 am

Watch out for those Windows updates; they might just take down your network. VoIP provider Skype said Sunday that its network was "back to normal" after several days of sign-in difficulties. The company blamed a "massive restart" of user computers that occurred after a "routine set of patches" from Windows Update required users to re-boot their computers. The updates and subsequent re-boots prompted "a flood of log-in requests, which, combined with the lack of peer-to-peer network resources, prompted a chain reaction that had a critical impact," Skype wrote in a Monday morning blog post. Though Skype can usually "self-heal" in situations like these, the re-boot shed light on a "previously unseen software bug" that crippled the self-heal function, Skype said. The company stressed that no "malicious activities" were involved in the outage. Post by Chloe Albanesius

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