Silverjet Flight Review: Still Not the Gold Standard |
| Published: December 31, 1969, 7:00 pm |
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Our friends over at Skytrax like all-business-class Silverjet for its valet service, which lets customers drive up to the curb, hand off their keys, wait inside and have their boarding passes delivered directly to them in the waiting area. The quick check-in process is a major plus, too: Most passengers say it takes less than 10 minutes from ticket counter to departure gate. But when it comes to on-time flights and cancellations, Silverjet's hardly the best. It seems a number of travelers have had legs of their trips canceled as the relatively new airline works to get itself off the ground. And while alternative options are usually offered, they aren't always convenient. Here's one experience, after one of the airline's planes had to be taken out of service:Silverjet prices are incredible for Business Class but when there is a problem, as a customer, you can be left out in the cold as they give limited help. They say they are seeing business booming so why did they not charter [ Full article ] |
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