TODAY   |  December 02, 2013

Insurance pros still find issues with Obamacare site

The Obama administration says it met its December 1 deadline to improve the Healthcare.gov website, and some insurance professionals are still having trouble gathering patient information. NBC’s Peter Alexander reports.

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>>> care website went live officials say it's working better and faster but it is still not perfect. peter alexander is at the white house for us this morning. good morning, peter.

>> reporter: good morning, the obama administration said it met it's own goal of significantly improving the healthcare.gov website but that's the easy part. that's like giving yourself a passing grade. the jury is still out just howell the site is working. two months since it stumbled out of the gate the obama care website can now handle 50,000 users at a time. at least 800,000 a day. they just released progress report as they're operating with private sector velocity and effectiveness.

>> bottom line, healthcare.gov on december 1st is night and day from where it was on october 1st .

>> reporter: still, officials are kaushlcaustiously managing it. we have broken the system to help a few. nobody would fix a problem that way.

>> yes, there are problems. there's no denying that. let's work to fix them.

>> reporter: in virginia, he is already seeing a difference.

>> we have been pretty successful in terms of getting people logged in with their accounts created.

>> reporter: but not everybody is satisfied. representatives for insurance companies tell me this morning they're still not getting all the information about individuals that sign up for coverage. it's not coming in accurately always which is already causing a logistical nightmare.