TODAY | December 01, 2013
>>> want to turn now to the latest on the health care website. the white house , if you recall, promised it would be running more smoothly by today. and with people nationwide returning from their holiday vacation now going online, this is crunch time . kristen welker is live at the white house . kristen , what will people expect to see when they log on?
>> reporter: well, lester, administration officials say this website will be functioning smoothly for most americans. they're expected to announce a little later on today that the site can support as many as 50,000 users at one time. that was the initial goal when they started repairs. but the question is will that be enough to restore confidence in the website and an embattled president? president obama is facing one of the biggest tests of his presidency, has his administration revived healthcare.gov? this weekend some positive signs.
>> everything went smoothly.
>> reporter: shawn pete is a virginia-based barber who is eager to get health care for himself and his kids.
>> i love it. there were no problems.
>> reporter: it was also smooth sailing for deirdre. she said she had trouble signing up in october, but saturday, success.
>> well, i was able to get all the way through, and i was able to select a plan.
>> reporter: nbc news spoke with six people who said with the exception of a few glitches, the site functioned well. a nonprofit called neighbor's keeper helped them enroll.
>> the ease of creating an account for folks has been significantly improved and the speed with which we were able to do so.
>> reporter: in a saturday statement, an administration official said the site is performing well today with low overall error rates and response times despite heavier than usual weekend traffic. but web experts caution serious work remains.
>> the largest challenge with this site is just making sure that it stays up and running.
>> reporter: john engates is one of six analysts the white house invited to inspect the facility where technicians are working around the clock to fix the website. he says ultimately it needs to support more than 50,000 users.
>> this is a website that was in critical condition at the outset. i mean, it was in bad shape. i think this website is doing much better.
>> reporter: now, some insurance companies are saying that they are still seeing some problems. administration officials continue to downplay expectations, urging people to log on during off- peak hours . we will get an official update a little bit later on this morning. that's when those who are working on the site are going to hold a conference call with reporters. lester, back to you.
>> kristen welker, thanks.