TODAY | November 16, 2013
>> insurance companies to figure out how and if they will be able to restore millions of canceled health coverage plans for next year at the president's urging. kristen welker is live at the white house to tell us more.
>> reporter: good morning to you. industry insiders say it could be days, if not longer, before insurance companies figure out how to proceed so policyholders should be patient, but also proactive. debra is one of the millions of americans who got a letter from her insurance company canceling her health care plan because it doesn't meet the new obama care requirements.
>> i nearly fell out of the chair. i mean it was a huge shock.
>> reporter: and while she welcomed president obama 's announcement this week that he'll allow insurance companies to renew old plans for a year she is also skeptical.
>> to me, a fix would be if you like your plan, you can keep your plan, period.
>> reporter: many insurance companies are fuming saying the president passed a political hot potato on to them. on friday, insurance ceos met with the president at the white house to figure out how to make mr. obama's fix work.
>> what we are going to be doing is brainstorming on how do we make sure that everybody understands what their options are.
>> reporter: and after nearly two hours of discussion, the ceos struck a positive tone.
>> very productive meeting. very good discussion.
>> reporter: but privately many are still at a loss about how they will change course so quickly with enrollment deadlines a month away and warning some premiums could still go up.
>> what do you choose if you're a insurance companies ceo? a logistical nightmare or do you say no to the policyholders and be the bad guy who is taking your health insurance away?
>> reporter: the advice for consumers, be proactive.
>> wait one week for the insurance companies to make their decisions on what they are going to do here. then i would call the insurance company .
>> reporter: persico says she plans to do that but she wants washington to act too.
>> i would say, please fix this. i mean, really fix this.
>> reporter: now some say including washington state and arkansas say they will not go along with the president's fix. further compounding the president's further political problem on friday, most democrats facing tough re-election battles vote with the president to vote with house republicans to approve a republican-backed bill to deal with this and this is the president's legacy that is on the line.
>> kristen welker, thank you.