TODAY   |  October 23, 2013

Obama encourages health care enrollment via phone, mail

The President released a video Tuesday night rallying supporters of Obamacare and encouraging citizens to enroll in Obamacare via methods other than their website, which is being criticized for its design and structure.

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This content comes from Closed Captioning that was broadcast along with this program.

>>> steps are being taken this morning to address the problems and embarrassments with the governments health care website and we're hearing from the woman at the center of the storm. peter alexander has the story from the white house this morning. peter, good morning to you.

>> reporter: savannah, good morning to you. later today members of the administration are going to come host health insurance executives here at the white house to discuss the botched roll out of the obama care website. we're learning new details. according to the secretary, the president wasn't even aware of the website's problems until it was too late. vowing to fix the broken health care website, the health and human services secretary told cnn that president obama didn't know about the site's problems until after it's turbulent launch. when did he find out.

>> it became clear early on.

>> but not before that? there was no concern at the white house or hhs?

>> i think that we talked about having testing going forward.

>> reporter: she skirted questions about whether she would re-sign.

>> i think my job is to get this fully implemented and to get the website working right.

>> reporter: still republicans haven't let up.

>> this roll out has turned into a real fiasco.

>> reporter: in new jersey derek hall is one of those struggling to register.

>> we tried repeatedly since the day obama care rolled out and we were unsuccessful.

>> reporter: overnight, the president released a video to rally supporters to his side suggesting other ways to sign up.

>> the old fashioned way, either over the phone or in person.

>> reporter: and nbc news learned in the coming weeks the administration will dispatch cabinet secretaries and white house officials to these ten location with the highest rates of uninsured to encourage enrollment. the administration still won't say how many people have successfully enrolled. the secretary would only say the number is in the thousands but officials here insist the real rush is going to come closer to the sign up deadlines. still the clock is ticking. all the more reason why the white house vamping up efforts right away.