TODAY | October 16, 2013
>> today is? well, if you're going to work this morning, you should know it's national boss day .
>> and there are of course all kinds of bosses out there. demanding ones, sweet ones, clueless ones, and grumpy ones.
>> reporter: from the gruff mr. grant.
>> you've got spunk.
>> well, yeah.
>> i hate spunk.
>> reporter: to don draper .
>> it's your job. i give you money, you give me ideas.
>> and you never say thank you.
>> that's what the money is for.
>> reporter: some of the most iconic characters in tv history are the ones in charge. they can be clueless like jay peterman .
>> i'm reading the most fascinating article on the most fascinating people of the year.
>> reporter: merciless. drive a hard bargain.
>> when there was a deal, no one could close. so it's agreed. you'll be moving forward with this partnership.
>> reporter: and some like the office's michael scott are just cringe worthy.
>> people say i am the best boss. they go, god, we've never worked in a place like this before. you're hilarious. and you get the best out of us. i think that pretty much sums it up.
>> oh, man, i miss michael scott .
>> i'm telling you. so whether you like your boss or not, how can you at least get alot? tom is the president and ceo of lasalle network and she is the founder of angie's list. good morning.
>> good morning.
>> i don't like my boss's tactics but i have to get along with him to get the job done. how do you manage the relationship?
>> you have to understand what the end goal is. the goal is to get the project done to make the company money and you have to follow somebody's lead. someone is in charge.
>> it's a relationship. you need to be willing to give feedback. i think sometimes we take what they say and don't actually have a two-way street and they can improve as well.
>> we got feedback from some viewers. first one is from lauren in maryland. interesting. told me i should never miss a call on my company phone even if it means taking it into the bathroom with me. hello, how can i help you, pardon me while i flush. so how do you handle a boss like this?
>> no one wants to talk to you while you're in the bathroom. don't take it so literally. you need to set expectations. the goal here is they want you to be responsive but don't take it too far.
>> no phones in the bathroom.
>> if i do, i'd have it on speakerphone for sure.
>> good call. we got another one. ashley from portland, oregon e-mails when my husband's grandmother passed away last year the first thing out of my boss's mouth when i told her i needed a day off from the funeral was, she couldn't have waited another week? how do you handle that?
>> sometimes what comes out of people's mouth and what they mean aren't always the same thick. y thing. you can't take things so literally. people say things that aren't really in their heart.
>> made her stay overnight saturday night on business trips because flights were cheaper and charged us vacation time for jury duty. that almost sounds illegal.
>> right but honestly, you can create a culture of being frugal but i think that one is a little too big brother like. going through the trash can. but you can create fun incentives. we used to have one where we would turn in old pens to get a new pen. everybody did it top to bottom.
>> how do you react to a boss like that. what do you do to say we've gone maybe a little too far.
>> you put a little surprise in the garbage can for them.
>> hi, now.
>> there you go. angie, you mentioned getting feedback from your employees. do you like that as a ceo? when an employee pushing back a little bit?
>> absolutely. in any role you're in you're evolving and you need that.
>> but you're not a bad boss.
>> you have to engage in that and start that practice because they may not accept it at face value but they might think about it later and realize you were giving them good advice.
>> a lot of it is the presentation of how you do it. every action has a reaction. you can't go at somebody going 100 miles per hour at 100 miles per hour.
>> do it in private. don't do it in front of a crowd.
>> good advice. thank you so