TODAY | October 15, 2013
>> disappearance of madeleine mccann . michelle is in portugal where she disappeared. good morning.
>> reporter: it brings back all that happened here in portugal. the parents were persons of interest and then cleared and the case closed after one year. now even six years later in a few moss, the british police reopened it and there is real progress. the bbc's program focussing on the may 2007 disappearance of madeleine mccann has a detailed time line of what happened that day and night . having dinner with friends 150 feet away from their rented apartment here checking on the children regularly. at 10:00 it was kate's turn.
>> they were closed and then i could see that the window had been pushed open. i knew straight away then that madeline had been taken.
>> police say this bears the ha ha hallmark of a planned abduction. they ruled out this earlier sketch but made these two sketches of another man seen about the same time kate discovered 3-year-old madeline was gone.
>> reporter: a family saw him walking here down the hill with a child fitting madeline 's description in his arms. about 5 minute walk from her apartment carrying the child toward the beach.
>> i believe there's a possibility that she is alive and even if that chance is just .1% we will continue to fight for her.
>> reporter: investigators say there was a rash of burglaries in the area during the time in which windows were used and have more sketches of one or two men seen lurking in areas around the apartment and men going around asking for money for charity. now police and this family are asking for help.
>> these cases can get solved. that's what the public needs to think about.
>> please, please, have the courage and confidence to come forward now and share that information with us. we can unlock this whole case but please come forward.
>> reporter: even right after the program aired police said the response was overwhelming. as of right now they've had more than 1,000 calls and e-mails and they said that two people called giving a possible name for the man spotted carrying a child and each of those two people called separately but gave police the same name. that is an incredibly positive response for police and also gives them more work to do and more leads to follow, savannah.
>> let's hope for a break in the case. michel michel michelle could say sin michelle , thank you.