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September 19th, 2013

Ambush! Will the makeover team tame these wild locks?

Hair stylist Louis Licari and TODAY contributor Jill Martin give head-to-toe makeovers to a 61-year-old Washington woman whose "hair has a mind of its own," as well as a woman from Michigan who hasn't worn high heels since 1996. One of the ladies can't even believe her own eyes at the reveal!

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