TODAY | March 16, 2013
>> new troubles for carnival cruises . passengers on a stranded ship are flying back home after their ship malfunctions in the caribbean. just one of the latest in a serious of mishaps tore the cruise company. gabe is at orlando international airport where some of those passengers will arrive later today.
>> good morning. passengers of the carnival greem started streaming in friday and we expect that to continue this as they deal with a series of negative headlines.
>> this morning some passenger that is flew back to florida on chartered flights are finishing their trip home. they have been standed since wednesday because of a broken back up generator.
>> we were treated fabulously.
>> others are not.
>> it has not been a dream.
>> i am diabetic and have to take medication, and they have no elevator service.
>> the dream, one of three carnival cruises reporting problems in a week, the legend had trouble with the propulsion system , setting back to tampa after a stop was canceled and theylation reported a steering issue and all a month after the disaster above the triumph, an engine fire that stranded them in the gulf of mexico for four days. in the letter from senator jay rockefeller , head of the transportation committee, the carnival ceo blasting the cruise line safety record. he has promised a comprehensive review of 23 ships. the recent headlines haven't seem to hurt carnival's bottom line . the company reported upbeat earnings on friday although analysts suspect it may roll out good deals to retain customers.
>> these are seen as anomalies by cruisers and they're prepared in short-term to put out incentive sdps bargains and consumers expectedly will respond in kind.
>> most of the dream passengers we spoke with with were satisfied. necessity have apologized to customers and in addition to paying for flights home offering a partial re if i understand and half off a future cruise.