TODAY | November 02, 2012
>> andrea canning is on new york's staten island this morning where residents are still reeling. andrea , good morning to you.
>> reporter: good morning, savannah. very sad and dire situation here. 19 people are now confirmed dead , and more are missing. i want to show you just how bad the devastation is. take a look at this boat. it was washed up on to a residential street from the ocean, and it's like this all along here with boats strewn out all over this road. masts tangled in power lines . it got so bad that a lot of boats reached people's front doorsteps. people in this community are frustrated and hungry, without power and supplies. it is just not a good scene here, and it's a scene playing out in communities all across this region affected by sandy. in sandy's cruel wake profound loss and increasing anger as the pain she's inflicted continues to grow.
>> something has to be done immediately.
>> reporter: across a swath of the ravaged northeast, families try to put the pieces back together, but it's not so easy, and here in staten island they are desperate.
>> we have bodies being removed up the block. we are devastated here.
>> reporter: on thursday the death toll on staten island alone rose to 19 when the bodies of two young boys , ages 2 and 4, were recovered after being ripped from their mother's arms in the storm surge . residents here still without power or supplies. their furry bubbling, saying it's the forgotten borough. fema has come to help.
>> we are the eyes and the ears for the state and federal coordinators.
>> reporter: but it's simply too little too late, the burough president insists.
>> people with big salaries out to be out there and i'm disappointed.
>> reporter: in hoboken, new jersey, the national guard is handing out critical supplies but there, too, thousands are without power, heat, food, cash or medicine. the line outside of cvs staggering, but lines are the new normal everywhere.
>> i was in this line for about an hour. people, they are cutting in line.
>> reporter: waiting for gas to char charge phones or just to get supplies.
>> they are waiting on buses.
>> reporter: it's a nightmare in new york city for some. despite limited subway and mass transit service up and running, it's a super slow go and thousands have to commute by foot.
>> walked across the brooklyn bridge .
>> in manhattan hundreds of thousands still in the dark, some cold and starving.
>> people are dumpster diving and what they are going after is the food.
>> reporter: it may be days before the power is back.
>> over 100,000 power lines on ground.
>> reporter: across new york's long island power is out and patience is running out.
>> i don't have the transportation out of here.
>> reporter: in toms river , new jersey, a high school is now a shelter. in westwarck, connecticut, belongings remain strewn about.
>> we need to get cleaned out.
>> reporter: in west virginia the weight from sandy's heavy snow on monday has now collapsed roofs. the storm's wrath widespread and strong.
>> no heat. we have no power.
>> reporter: still, officials are encouraging.
>> the good news is that there are a lot of people who want to help.
>> reporter: but the grim reality, not so easy to swaggo, sandy's sting far and wide and getting back to normal means a new normal.
>> in the cold and the dark.
>> reporter: the recovery for many an uphill battle.
>> you need to come here and help us. we need assistance, please.
>> reporter: and some good news. top fema officials are coming here to staten island today as well as the department of homeland security , including secretary janet napolitano . matt, i know they said it's too little too late but this is attention they definitely need and deserve right now.
>> andrea canning on staten island this morning, andrea , thank you