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May 18th, 2016

O’Hare airport delays: TSA chief apologizes, promises new staffers

Dozens of new screeners are headed to Chicago’s O’Hare International Airport following reports of hundreds of passengers stranded in long lines. TSA Chief Peter Neffenger says he isn’t sorry for agents doing their jobs, but he does apologize to those stranded in Chicago. NBC’s Tom Costello reports.

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