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January 21st, 2016

How to get the best room at a hotel, and other insider secrets

We're wrapping up our Consumer Confidential series on TODAY with an inside look at the hotel industry. We ask author of “Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality,” Jacob Tomsky to give you insider info including how to get the best room at the hotel, and how to get out of cancellation fees.

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