If you're planning a move, here's how to protect yourself from becoming a victim:
- Have the movers come to your house to give an estimate; don't do it over the phone. That way the movers can't jack up the bill later, claiming you have extra stuff.
- Always ask: "Who is doing my move?" Sometimes companies hire subcontractors to do the actual work.
- For more moving tips, and to research the complaint record of an interstate moving company, or file a complaint against an interstate mover, go to the Federal Motor Carrier Safety Administration by clicking here.
- To file a complaint against a mover for a move within your state, contact your state's Department of Consumer Protection. For more info, click here.
- You can also research a moving company's record and file a complaint with the Better Business Bureau by clicking here.