An employee works at her desk in Accounts Management at the IRS Andover Service Center in Andover, Mass. Employees field questions from the public, most often about tax laws or when they can expect to receive their refund.
Mary Knox Merrill / CSM via Getty Images file

Mistaken identity top complaint against debt collectors

You expect to hear from a debt collector when you don’t pay your bills. But what do you do when you get calls or letters from a...

Cheapism: Best budget canister vacuums

An upright vacuum is a no-brainer if you live on one level with wall-to-wall carpeting. But lugging it upstairs? Not to mention cleaning...

Identity theft rises as crooks get more creative

An estimated 13.1 million Americans were victims of ID theft-related fraud last year. That’s up more than 500,000 people from 2012. ...

What common expense busts our budgets?

When you think about budget breakers, do you think of things like vacations and big-screen TVs? While those surely can be expensive...

Court halts robocalls selling ‘free’ medical alert devices

A federal court has temporarily pulled the plug on a nationwide telemarketing operation that used illegal robocalls to trick seniors...

New mortgage rules: No traps, no runarounds

It seems so obvious. You shouldn’t qualify for a mortgage unless you can afford it. But in the years leading up to the housing crisis, it...

An error in your credit report? Complain to the feds

A mistake in your credit report can have serious consequences. It can hurt your ability to get a credit card, qualify for a loan, rent an...

Consumers have had enough, 'rage survey' says

Americans are not very happy consumers. We’re frustrated and angry — and for good reason. More people than ever are dissatisfied with the...