Mistaken identity top complaint against debt collectors

You expect to hear from a debt collector when you don’t pay your bills. But what do you do when you get calls or letters from a...

New mortgage rules: No traps, no runarounds

It seems so obvious. You shouldn’t qualify for a mortgage unless you can afford it. But in the years leading up to the housing crisis, it...

An error in your credit report? Complain to the feds

A mistake in your credit report can have serious consequences. It can hurt your ability to get a credit card, qualify for a loan, rent an...

What to do when managing money for mom or dad

Things can change as we get older. Someone who could easily manage their finances may require help from a trusted friend or family member...

Feds get problems solved for unhappy bank customers

Got a beef with your bank and you can’t get it resolved? Don’t sit there steaming. Complain to the Consumer Financial Protection Bureau...