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The best advice for returning holiday gifts

The post-holiday shopping blues are setting in, and for many, that means returning to the stores to exchange unwanted gifts. Retail analyst and author of “Black Market Billions,” Heeth Herzog, offers tips on the best practices for returning holiday presents, including those purchased online.

The post-holiday shopping blues are setting in, and for many, that means returning to the stores to exchange unwanted gifts. Retail analyst and author of “Black Market Billions,” Heeth Herzog, offers tips on the best practices for returning holiday presents, including those purchased online.