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'I truly apologize': 1-800-Flowers responds to delivery backlash

The flower delivery company sent out more than 5 million roses this Valentine's Day, but not all arrived to happy customers. Tamron Hall reports from the Orange Room.
/ Source: TODAY

The flower delivery company sent out more than 5 million roses this Valentine’s Day, but not all arrived to happy customers. Tamron Hall reports from the Orange Room.

This article was originally published Feb. 17, 2015 at 7:57 a.m. ET.