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WASHINGTON, D.C. — Regulators have fined Travelocity $180,000, alleging the online travel agency failed to show consumers the full price of some fares displayed on its website.
The Department of Transportation said Friday it said that an investigation in September 2011 found that Travelocity's "flexible dates tool" did not always include fuel surcharges that were part of many international airfares.
Also, full prices were only found on the final page before purchasing some itineraries. Those choices required a paper ticket, which cost extra.
At the time of the alleged violation, the only extra costs airlines or agents were allowed to leave out were government taxes and fees. The Department implemented a rule in January that requires sellers to display fares that include those.
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