Below are statements to NBC News from representaives of eBay and Google in response to a Feb. 24 Rossen Reports segment about counterfeit goods sold online:
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Statement from eBay spokesperson Amanda Miller:
“Counterfeits are illegal and not welcome on any of eBay’s sites. eBay is committed to providing a safe, secure online shopping experience to millions of people globally, and plays an industry leading role in partnering with law enforcement and brand owners to combat the sale of counterfeits. eBay has over 300 million listings on its site at any given time. Within one day of the item being listed it was discovered by our Trust and Safety team, deemed fraudulent and removed. Unfortunately this was after the buyer purchased it, but because of eBay’s Buyer Protection Program, the buyer was refunded the full amount of his purchase.”
Statements from Google spokesperson Diana Adair:
Regarding Google’s sale of ads to illegal online pharmacies:
“As we've said, we take responsibility for our actions. With hindsight, we shouldn't have allowed these ads on Google in the first place.”
Regarding Google’s sale of ads to counterfeit Rosetta Stone websites:
“Google does not allow ads for pirated or counterfeit software — or any counterfeit goods for that matter. We use a combination of manual and automated processes to enforce this policy. We are constantly working to improve our practices and tune our systems. In 2011, we shut down approximately 95,000 advertisers for attempting to use sponsored links to advertise counterfeit goods. For information on how to report ads for counterfeit products on Google, go to http://googlepublicpolicy.blogspot.com/2011/03/keeping-counterfeits-out-of-ads.html”
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