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Best Buy leads retail pack to start the season

Having the right products at the right price at the right time helped make Best Buy Co Inc one of the early winners in what was a record start for U.S. retailers to the holiday shopping season.
Image: Best Buy shoppers on Black Friday
"Best Buy's success is partially due to locking in compelling exclusive deals, better than Amazon's and having unique in-store-only offers forcing the visit," an analyst says.Sandy Huffaker / Getty Images file
/ Source: Reuters

Having the right products at the right price at the right time helped make Best Buy Co Inc one of the early winners in what was a record start for U.S. retailers to the holiday shopping season.

The electronics retailer, which was one of the biggest losers in 2010, drew in shoppers by being one of the companies that opened its stores at midnight Thanksgiving night, and unlike in 2010, it focused more on having lower prices for big TVs and other popular items.

"Last year, they weren't as responsive with their pricing as they needed to be. We are seeing a different set of behaviors from them this time around," Lawrence Creatura, a portfolio manager at Federated Clover Investment Advisors, said.

Overall, shoppers will have spent a record $52.4 billion, up 16.4 percent from 2011, from Thursday through Sunday, according to a survey for the National retail Federation, conducted by online research firm BIGreasearch.

Many retailers opened at midnight or earlier on Thanksgiving, pulling in younger people who were willing to stay up late for deals on electronics and toys instead of getting up before dawn on Friday.

"Consumers have finite cash. If you can be the retailer who gets that cash first, you are likely to be more successful in the holiday selling season," Creatura said.

Aside from Best Buy, analysts and investors also named Macy's Inc and Walmart Stores Inc among those that were strong starters.

"Best Buy's success is partially due to locking in compelling exclusive deals, better than Amazon's and having unique in-store-only offers forcing the visit," Credit Suisse analyst Gary Balter said.

On the flip side, retailers that opened late or held the line on promotions failed to impress.

"Office supply seemed among the least busy as they opened later and had fewer high-profile deals than in years past," Balter said.

Retailers Gap Inc and Sears also "need to step up," Craig Johnson, president of consulting firm Customer Growth Partners said, adding that he worries the two chains may be too late already as the "horse is out of the barn."

"We would be most cautious on Sears due to their cash flow and serious appliance competition," Balter said

The holiday shopping season that traditionally kicks off on Black Friday — the biggest day of the year for retailers — is closely watched by investors as consumer spending accounts for about 70 percent of the U.S. economy.

The National Retail Federation, an industry trade group, forecast a 2.8 percent increase in sales for the November-to-December holiday season, down from the 5.2 percent increase in 2010.

Despite the strong start, many remain skeptical if retailers will be able to maintain the sales momentum seen this weekend.

"One swallow does not a holiday season make. After the deepest recession in decades, the solid Black Friday weekend is welcome news, but we're only in the second quarter of a long playoff game," Johnson said.