Some companies take good care of their customers; others fall way short of expectations. Consumer Reports’ fifth annual Naughty & Nice List is designed to give a shout out to those that merit cheers and point out those that deserve jeers.
video On Sunday an unidentified manran a gate at the U.S. Army post in San Antonio, Texas, and was stopped by security. Explosive materials were reportedly found in his car. NBC Pentagon correspondent Jim Miklaszewski reports.