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By “Today” contributor
TODAY
updated 7/8/2006 12:54:55 PM ET 2006-07-08T16:54:55

OK, your 6- and 8-year-old boys are in the back seat of the car, strapped in and heading home from school. And then it starts, “Mom, can we drive through and get some fries and a soda? Huh, Mom … please, Mom … I’m dying of thirst and he’s starving! Huh, huh, huh?” This is just what you need — you had visions of hurrying home, unloading the boys and getting them started on their homework with a quick snack from the fridge. And you really don’t have the cash to spend on fast food nor the inclination to give your kids junk to eat right after school.

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But you’re also not in the mood for the verbal onslaught that undoubtedly will follow a flat-out denial, so you do what just about any harried mom would do — you mumble a quick “maybe, we’ll see."  Well, that will buy you about 10 minutes until the golden arches are in sight, but at least it gets you out of the car pick-up line and on the road without an argument from the guys. But boy, oh boy, do you pay for that maneuver as you deftly pass by all of the fast food joints and swing into the driveway at home. Now the kids are really furious since you “promised” (and when did “maybe” mean “yes”?) and didn’t follow through on your word, at least from their point of view.

When maybe really means no
One of the most frequent disciplinary mistakes that I see parents make is trying to side-step an issue with their children by saying maybe or perhaps when they absolutely know that they will not or cannot comply with the request. Why do we do this? Well, to buy time, that’s why!  Most folks do not like disappointing their kids, nor having to endure a barrage of nagging, whining and pleading. At the moment, they will do just about anything to avoid saying no, and that’s when the fun begins. It really only buys them a few minutes or maybe hours, and children who can’t remember to brush their teeth never forget when you’ve said maybe to a request. It’s just a fact of kid human nature, it’s nothing that you’ve done wrong. Parents want to avoid a fuss and kids want what they want when they want it.  Pure and simple. 

The effective way to handle it:
If you want your children to tone down the nagging, muster the guts to say no when you really mean no, take the flak for a minute and then describe the negative consequences that will occur if they don’t knock it off! If they calm down … great. But if they don’t they will lose privileges for their misbehavior.

When no may really mean yes
Then there’s the parental mind-set that drives kids nuts — when their requests are automatically denied with a definite and resounding no from a parent who really hasn’t even processed it. As soon as Mom or Dad hears “Hey, can we…..?” you say no without really listening to the request. It’s almost as if you’re on auto-pilot and even if the kid asked for something reasonable, you’ve denied it without hearing the child out. Of course, that method doesn’t sit well with the troops, as they feel you don’t listen nor care about their feelings, wants and desires.

The effective way to handle it:
Listen … think it over … and then answer the child. If you really can’t give a yes or no at that moment, then tell your son or daughter, “I need some time to think about that” or “I need to ask your father what he wants to do. We’ll let you know right after dinner.” If the child fusses about needing an answer immediately, let he or she know that the answer will be no if they insist on an immediate response. Also state that there’s a decent chance that, given time to think, plan and check your schedule, you really may be able to comply. Then it’s the child’s choice as to whether to get smart and give you the time to think (and maybe go along with the request) or to push you into a knee-jerk no since you haven’t been able to take a breath and consider all the possibilities. Most kids feel good about waiting for an answer if you give them a definitetime by which you will get back to them.

When yelling is your first reaction
Have you turned into the screamer that you always said you’d never be? Do you reprimand loudly as a knee-jerk reaction to your child’s rudeness or misbehavior? Or do you say things that, the minute they’re out of your mouth, you regret having said? Well, join the club, as many parents find themselves behaving in ways toward their children that they are embarrassed to admit. Kids have a way of pushing our hot buttons, and some children are pros at it! But, that doesn’t negate the negative effects that screaming, reprimanding in a nasty tone of voice, or calling kids names (stupid, irresponsible, lazy) have upon your child’s self-esteem. Hurtful comments can be apologized for, but they are never really forgotten, or forgiven. Children become resentful when they are screamed at, and rarely is this an effective way of getting your child’s attention, and therefore the possibility of a behavior change.

The effective way to handle it:
Although it may seem easier at the moment to yell at the kid, or to call him lazy or irresponsible (even if his actions are lazy or irresponsible), please don’t give in to the urge. As an adult you do have control over what comes out of your mouth, but it may not always be easy to exert that control. If you see that you are becoming a screamer, work at stopping yourself as you feel your blood beginning to boil. You know the feeling, when you just want to blow your top because once again, grape juice has been spilled on the carpet and you’ve told the kids at least a million times not to take it out of the kitchen. Screaming at them obviously doesn’t work, or the juice rule (“only in the kitchen”) would be followed.

Instead, count to 10, take a trip to the bathroom and wash your face, or have the child go into time-out while you decide what to do. The consequence may be that your daughter will have to try to clean up the mess, donate money to rent a carpet cleaner, or do extra chores that weekend while you steam clean the rug.  Or, if you’re using a behavior management system (which I highly recommend to all families), give the child demerits, and the misbehavior may result in the loss of all privileges that day and the daily allowance. If you absolutely can’t come up with a consequence that makes sense at the moment, tell your child that there will be a significant negative event happening later that day, but that you’ll get back to her after dinner with the verdict. Buying time gives you the space to cool off, lets the kid stew about the possible consequences, and you won’t have to resort to ineffective yelling or name-calling.

Remember, if yelling really worked with children, we wouldn’t resort to screaming at our kids often, since it would change their behavior. As it usually doesn’t work (children become immune to screamers), you’re wasting your time and your vocal cords, stressing yourself out unnecessarily, and making yourself feel guilty since your behavior is somewhat out of control.

When consequences don’t matter
It’s all too common when we are given a 10-day prescription for, say, an upper respiratory infection, to stop taking the meds after seven days as the symptoms appear to be waning and we’re feeling better. But, all too often we find ourselves back at the doctor’s office the next week because the watered-down medication regimen didn’t work and another round of antibiotics is in order. Analogous to that situation is using watered down, ineffective consequences with our children. So many parents employ too-short time-out periods, or time-out in the bedroom with the kid’s CD player, TV or toys available. Or, they take away electronics privileges (anything that plugs into the wall or uses batteries) for only an hour or two, during which the child is easily distracted by playing with siblings or enjoying a board game.

On the reward side of consequences, many folks use privileges as dangling carrots that are just not that big of a deal to their kids (a trip to the library, 50 cents daily allowance for a 14-year-old). Of course these consequences won’t get the kid’s attention, they don’t really matter! Recently I was speaking with a fourth grader who told me that the only consequence that occurred in school for not turning in homework was that “his card was flipped” (from the green to the yellow and then to the red).  When I asked what happened if the day ended with the card on the red he noted that “nothing happens … that’s why I don’t bother to do my homework.” Wrong answer, but honest from the kid’s point of view!

The effective way to handle it:
Make consequences count. If they don’t get the child’s attention you’re wasting your time. Time-out may have to be in a quiet hall for an extended period of time. Know your child — if 5 minutes in the thinking chair does the trick (better behavior follows) then that’s great to use.  But some kids, of the more ornery ilk, may need 15, 20 or even 30 minutes of time-out in the hall, the bathroom or another safe, but boring place. If your child lives for TV, video games and music, then take away all electronics for the next 24 hours. Put up a sticky note on your refrigerator to remind you the next day that electronics are forbidden. Don’t count on Junior to remind you!

Make the rewards interesting too. Crank up the daily allowance for chores completed and good behavior, to a level that gets your son’s or daughter’s attention but is still within your financial means. And let them spend the money the way they want to (the purchase has to be legal, safe and allowed in your home). Too many rules and restrictions on using their money waters down the effectiveness of an allowance. If you’re using privileges, make them interesting to your individual child’s desires — some kids love a trip to Chuck E. Cheese's, while others would rather go to the zoo, rent a video, or have a friend spend the night.

When there’s too much talk and not enough action
I can’t tell you the number of my kid clients who complain that their parents yak, yak, yak … lecture, lecture, lecture but really do nothing about the kid’s behavior or action. A whole lot of threatening without much follow-through is a recipe for family disaster, but that’s how many parents discipline their children. Talk is cheap, and trust me folks, it’s not really listened to.  The kid can write a dissertation on the dangers of jumping on the couch or running out in the street without looking both ways. He’s heard the lecture many, many times. But that doesn’t mean the yakking will change his behavior. 

The effective way to handle it:
When you make a rule, stick to it. Clearly state (in 25 words or less, yes …  count them!) what the child did to break the rule (stuffing dirty clothes behind the bed) and what will definitely occur the next time it happens (he’ll have to fold the entire family’s clothing by 7 p.m.). Keep it short, make eye contact with the child while describing the sequence of events, and move on.  Don’t belabor the point — the kid heard you and now has to decide whether you’ll follow through with the consequence, and if he believes that you will, whether the consequence is noxious enough to motivate him to stop stuffing his  clothes behind the bed.  If it works, great. Move on to the next part of the day. If it doesn’t, and his nasty socks and shirt are creating a distinct odor, make him clean them up and, while he’s at it, fold everyone’s clothes that are in the dryer that day. End of story. No ifs, ands or buts — and no further lectures or yakking about it!

When you’re questioning rather than requesting
Asking a 7-year-old “Would you like to turn off your favorite TV show and take your bath now?” will most likely be met with either a resounding "no" or simply with silence. You’ve been ignored again. Get used to it. You’re a parent! By asking rather than by requesting a behavior from your child, you are literally giving him or her the choice as to whether to comply or not. If that’s the case and you really don’t care if the child takes the bath at that time, then your statement is fine. But if what you really meant was “Sarah, I want you to turn off the TV and hop in the bath, it’s almost bedtime”, then you needed to have stated it as a request or a demand, making it clear to the child that putting it off to later is not an option.

The effective way to handle it:
Stop and think before talking, and use the correct language. If you want something done at or by a certain time, then state it definitively — exactly what it is that you want, and started or completed by a certain time. I’ve found that most kids, when asked to do something, usually want to put it off until a more convenient time, which could also be never. So, take away that option — stating “Please be in the tub before 8:30 p.m. (or “beat the 10-minute buzzer” if you are using that system). You can read in bed after that for a few minutes, and then I’ll come tuck you in.” Clear and simple. If the child does not comply with your request (and remember, it was not a question, it was non-negotiable), give a consequence (no TV the next day or the loss of outside playtime). And be sure to follow through with the consequence by leaving yourself a reminder note for the next day.

When now means whenever
A similar ineffective disciplinary habit occurs when parents are fuzzy in terms of when things are to occur or to be accomplished. As adults, we pretty much know that when we ask someone to do something now, it’s mutually agreed upon that that means “at this time,” or “within a few minutes.” But kids just don’t get it, mainly because they don’t want to be interrupted when doing something that’s interesting to them to instead turn their attention and efforts to accomplishing something that may not be fun (such as completing homework). Children will diligently argue, and sometimes quite convincingly so, that they were “about to do it, on their way, just getting ready to get up and wash their hands, turn off the TV, complete their homework” … whatever. The truth is that most of the time they are putting off the inevitable until the last minute, or until Mom’s nagging gets louder or it’s time to get in the car and go to school.

The effective way to handle it:
Get a portable, digital countdown timer and use it! Kids respond beautifully to “beat the buzzer,” and will almost always comply and get moving when you’ve made your request. Use the timer to get them into the shower, out of the bathroom, dressed on time, out to the car to help you carry in the groceries or to begin their homework. Children thrive on structure, and timing is one of life’s most tangible ways to organize the day. It also is the fairest way to discipline your children. State what needs to be accomplished, give the time limit, mention the consequence that will occur if not completed on time … and set the buzzer. Life is good with a timer — the kids can’t complain that you didn’t warn them, and best of all, it works!

Dr. Ruth Peters is a clinical psychologist and regular contributor to “Today.” For more information you can visit her Web site at www.ruthpeters.com. Copyright ©2006 by Ruth A. Peters, Ph.D. All rights reserved.

PLEASE NOTE: The information in this column should not be construed as providing specific psychological or medical advice, but rather to offer readers information to better understand the lives and health of themselves and their children. It is not intended to provide an alternative to professional treatment or to replace the services of a physician, psychiatrist or psychotherapist.

© 2013 MSNBC Interactive.  Reprints

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