What your hotel knows about you
Other hotels invest more money and manpower in tracking guests online. The Surrey, in New York, was an early adopter of the powerful Libra OnDemand software, which aids in “customer relationship management,” or CRM. “Libra acts as a one-stop shop for ...http://www.nbcnews.com/travel/travelkit/what-your-hotel-knows-about-you-1B800752...


